Maria Mielder

Manish is a true thinker and an excellent and incredibly applied teacher. His approach to systems thinking has transformed how we design and deliver learning programs at PayPal.

As Sr. Manager of Learning and Development, I’m constantly challenged to create learning experiences that drive real behavioral change and business impact. Traditional training approaches often fail because they don’t account for the systemic factors that influence learning and application.

Manish’s systems thinking workshop provided me with a completely new framework for understanding how learning works within organizational systems. He showed me how individual learning connects to team dynamics, organizational culture, business processes, and performance outcomes.

What makes Manish exceptional as a teacher is his ability to make complex systems concepts immediately practical and applicable. He doesn’t just explain theory; he guides you through exercises that reveal how systems thinking can improve your specific challenges.

Since implementing his methodologies in our learning programs, we’ve seen significantly better knowledge retention and application rates. Our learners now understand not just what to do, but how their actions impact the broader system and how to design sustainable behavioral changes.

The ripple effects have been remarkable. Teams that went through our systems thinking-enhanced programs show better collaboration, more innovative problem-solving, and higher engagement scores. This has validated my belief that effective learning must account for systemic factors.

For anyone in learning and development, organizational development, or change management, Manish’s approach is transformational. It elevates training from information transfer to true systems transformation.